NEW TRAVEL ALERT: Holiday Vacations Travel Assurance Booking Policy

Book With Confidence

Update 3/29/2020

IMPORTANT UPDATE: Out of an abundance of caution, Holiday Vacations has cancelled all tours departing through June 1, 2020.

Update 3/28/2020

REAL ID Enforcement Update

  • The Department of Homeland Security has pushed back the enforcement deadline from Oct. 1, 2020 to Oct. 1, 2021 in light of the COVID-19 (coronavirus) pandemic.

Update 3/23/2020

Holiday Vacations Office Update

  • Due to the rapid escalation and spread of COVID-19 (coronavirus), we have instituted a work from home protocol effective Tuesday, March 24. Our top priority is to help ensure the health and safety of our employees and guests while maintaining the service you have come to know and love with Holiday Vacations.
  • We have been taking a phased approach in achieving 100% remote readiness. Our office was closed to walk-in guests on Tuesday, March 17. Over the past two weeks our staff has been trained and furnished with the necessary equipment to work from home and achieve 100% remote readiness by tomorrow, March 24.
  • We remain confident in our continued ability to provide exceptional guest service to you, regardless of our employee’s physical work location.

Update 3/12/2020

IMPORTANT UPDATE: Out of an abundance of caution, Holiday Vacations is cancelling all tours departing through May 10, 2020. If you are currently on one of these tours, Holiday Vacations will reach out to you individually to discuss your options for refunds or transfer. We appreciate your understanding as we continue to evaluate this global situation. The health and safety of our guests is always a top priority.

Update 3/12/2020

In light of the last night’s announcement from the US Government, we are currently evaluating our upcoming tours. We have implemented a new booking policy that you can find below. Thank you for your patience in this ever-changing situation.

Originally Posted 3/9/2020

Holiday Vacations Travel Assurance Booking Policy

Holiday Vacations spends a lot of time monitoring what is happening around the world. The health, safety, and well-being of our guests and employees is a top priority.

Currently, the coronavirus, COVID-19, is creating travel challenges in some destinations. Holiday Vacations is closely monitoring the virus through the CDC, WHO, the US State Department, our local partners and tourism boards in affected countries.

At this time, people are advised to avoid travel to China, South Korea, Iran, and Italy. 

Travel insurance typically does not cover a “fear of travel” due to COVID-19.  However, if Holiday Vacations cancels a trip you will be 100% reimbursed or you can transfer to another trip.  If Holiday Vacations is operating a trip and a guest cancels because of concern over COVID-19, please see the policy below.

Whether you are thinking of making a reservation or are already booked, you can be assured our Travel Assurance Booking Policy will protect your investment for you.


Book With Confidence: Holiday Vacations Travel Assurance Booking Policy

Holiday Vacations will not operate a tour to a country or area that within 45 days of departure is classified as a Level 3 by the CDC, Centers for Disease Control and Prevention.

  1. Guests will receive a full refund if they cancel their tour reservation for any reason prior to the scheduled final payment date.
  2. If Holiday Vacations cancels travel after the final payment is due:
    1. a. Guests can transfer to another tour that departs within thirteen (13) months of the original scheduled departure and receive a $200 per person travel credit. If the tour the guest transfers to has a lower price, the difference will be refunded. If the tour has a higher price the balance will be due at the final payment date for the new tour.
    2. b. Or, guests can receive a 100% refund for the tour Holiday Vacations canceled and receive a $100 travel credit for future travel.
  3. If Holiday Vacations is operating a tour and a guest cancels because of concerns regarding COVID-19 (Coronavirus) between the scheduled final payment date and eight (8) days prior to the departure date, Holiday Vacations will waive the cancellation fee and apply the amount of the cancellation fee as a credit towards a future tour. The travel credit must be applied to a tour departing in 2020 or 2021. Regular cancellation fees apply if a guest cancels within eight (8) days of departure, or if a guest cancels for other reasons.  Insurance premiums are not refundable after the scheduled final payment date.

This policy is in effect for all reservations made prior to May 1, 2020.


Explore our complete Tour Policies and General Information

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Posted on March 9th, 2020 in Travel Tips

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