Tour Policies and General Information
Guaranteed Prices – Once we have received your deposit, your price is guaranteed and any subsequent price increase by airlines, hotels, or other vendors is at our expense.
Reservations – All reservations made by phone will be held for five business days pending receipt of the required deposit. Reservations made after the final payment date must be paid in full immediately.
$200 Deposit Per Person – Reservations are not confirmed until a deposit is received. We accept personal checks, money orders, Discover, MasterCard, or Visa. Guests who book and pay their deposit online will receive a reservation confirmation email with details to access their Guest Portal.
Final Payment – Any balance must be paid in full by the date indicated on your statement. You may check your balance and make a payment anytime using our secure Guest Portal at guestportal.holidayvacations.com. Alternatively, you may make a payment over the phone or by mail.
Refunds – All deposits and payments are fully refundable when a cancellation is made before the final payment date. Refunds are issued via the original payment method. Fees apply for cancellations made after the final payment date. Please see the chart below for details.
Discounts – Travel credits can be earned through travel shows, our Refer-a-Friend program, loyalty credits, online sweepstakes, and Group Travel. Some credits/discounts may be layered on the same tour. Limit one travel show credit, per person, per tour.
Refer-a-Friend – Referring travelers must have completed at least one tour with Holiday Vacations to participate in the Refer-a-Friend program. The new guest cannot share your address and must have no past or current bookings with Holiday Vacations. For both parties to be eligible for referral credits, the referred traveler must follow the instructions provided in the referral email or call to provide the referring traveler’s full name and ZIP code within seven days of booking. View the full program details at holidayvacations.com/refer-a-friend.
Gratuities – All tours include gratuities for baggage handling, group meals, and featured attractions. If you feel that your Tour Director and Bus Driver have met your expectations, please tip accordingly. Gratuity amounts are an individual decision and are given directly to your Tour Director/Bus Driver at the end of the tour. You can find gratuity guidelines on our Travel Planning Hub at holidayvacations.com/travel-planning.
Special Requests – If you have specific requests such as airfare upgrades or special dietary needs and non-smoking, adjoining, or accessible rooms, they must be made upon booking. Room types are subject to confirmation and cannot be guaranteed. Requests for changes in flight schedules, early or extended hotel stays, or for other eligible components of the tour should be made prior to the final payment date. A non-refundable processing fee of $50 per person will apply for any change requested prior to the final payment date and $100 per person for any change requested on or after the final payment date. These fees are in addition to any costs or penalties from suppliers.
Travel Protection – Safeguarding your travel investment is incredibly valuable and wise in today’s world, for all guests. We offer several optional, customized travel protection plans through a trusted third-party provider. These plans offer coverage for trip cancellation, trip interruption, emergency medical, emergency evacuation/repatriation, trip or baggage delay, and more. If you would like to add travel protection, please purchase your desired plan in the Guest Portal or contact us at 888-867-2190. Important Note: The Cancel for Any Reason travel protection policy must be purchased within 15 days of your initial trip payment. If a policy is purchased within this same 15-day window, the full cost of the tour is covered, and you are medically able to travel at the time of purchase, a pre-existing condition waiver is included. For full details, visit holidayvacations.com/travel-protection-plan.
Tour Documents – You will receive your Guest Travel Booklet approximately 10-14 days before your tour departure date. This includes information like your tour itinerary, hotel list, name badge, luggage tags, and more. All detailed tour information can also be found on your Guest Portal or your Holiday Traveler Mobile App beginning 21 days before your departure.
Other Terms – Holiday Vacations reserves the right to correct printing errors and make any changes in the itineraries, including dates, routings, hotels, or other features, before or during the tour, as necessary for a smooth and efficient operation.
Solo Travelers – Please tell us upon booking if you are interested in sharing accommodations with a fellow solo traveler at the double occupancy rate. We are happy to assist in finding a roommate, but the single rate applies if one is not found.
Triple & Quad – Inquire upon booking if you’re interested in a triple or quad occupancy rate. These rooms typically feature two double beds, with a rollaway or cot option if available at your request.
Minors – Children traveling on tour must be at least eight years old and accompanied by an adult.
Real ID – Beginning May 7, 2025, all U.S. travelers ages 18 and older must be REAL ID compliant to board domestic flights. Learn more at tsa.gov/travel/security-screening/identification.
International Passport Requirements – Your passport must be valid for six months from your tour’s flight home date. It is Holiday Vacations policy that all international tours require a valid passport book. Passport cards are not advised.
Travel to Canada – Even with a valid passport, Canada considers a person inadmissible if they have had a DWI, DUI, or OWI in the past 10-15 years. Other offenses such as multiple DUIs, theft, or assault can bar one’s admissibility for life. More information can be found at cbsa-asfc.gc.ca or through your lawyer. Holiday Vacations does not accept any responsibility and travel insurance will not cover losses due to inadmissibility or an individual’s legal status.
Train Routes & Schedules – Please note that train schedules and/or routes are subject to change by railroad passenger services. No liability shall be incurred by Holiday Vacations for subsequent changes.
Cruise Line Charges – Additional fees applied by the cruise lines are not included in your tour price. These fees include but are not limited to: daily service charge for cabin and waitstaff, specialty restaurant cover charges, and optional shore excursions.
Photography & Video on Tour – Holiday Vacations reserves the right to take photographs and/or videos on any of its tours and to use such records for promotional and/or commercial purposes.
Insecticide Use On Aircraft – Some countries require aircraft to be treated with insecticide in order to protect agricultural, environmental, and public health. For more information, please visit transportation.gov/airconsumer/spray.
Responsibility – Tours are arranged and operated by Holiday Vacations, LLC. Holiday Vacations, 2727 Henry Ave., Eau Claire, WI 54701. Holiday Vacations and their agents act only as an agent for such other parties, firms, or corporations providing services herein. No liability shall be incurred by Holiday Vacations, their agents, presenters, or co-sponsors because of injury, loss, delay, or other complication experienced by tour participants. Holiday Vacations reserves the right to decline any person as a participant of our tours.
Persons Needing Special Assistance – Persons requiring additional assistance for mobility or other reasons should relay the information upon booking. We will make reasonable attempts to accommodate your needs, but we are not responsible for any denial of services by carriers, hotels, restaurants, and other independent vendors. Airport personnel can often provide wheelchair assistance upon request. Holiday Vacations does not provide personal attendant services. Travelers unable to independently perform the activities on a tour should be accompanied by a companion who is capable of and completely responsible for providing the necessary assistance.
Activity Level – Evaluate if a tour is right for you by using our rating system which identifies a tour’s average activity level, ranging from “relaxing” to “very active.” All activity levels are relative to your individual mobility and fitness ability. We are unable to determine your travel health and fitness ability; please consult your doctor to evaluate your proper activity level. Learn more at holidayvacations.com/activity-levels.

Checked Luggage
- One piece of checked luggage per person will be handled for you at hotels while you are on tour. Additional pieces of checked luggage will incur a $20 fee per hotel or cruise stay, paid directly to your Tour Director.
- Please note: There are no guarantees that extra space will be available in the luggage bay beneath the motorcoach. If space is unavailable, you are responsible for the arrangements and expense of transporting your extra bag between locations. For this reason, we highly recommend that you have additional checked bags approved before departure.
- Airlines may charge for checked luggage and/or carry-on bags. These fees are your responsibility and payable directly to the airline before or at the time of check-in.
- Your checked luggage may not weigh more than 50 pounds with the total dimensions (length + width + height) not exceeding 62 inches. Luggage outside these parameters may incur an additional fee with the airline.
- Please attach your own luggage tag in addition to the Holiday Vacations tag provided in your final tour documents.
- Restrictions on container sizes and liquid amounts do not apply to checked luggage.
Day Bag & Personal Item
- You may bring one small day bag, such as a soft-sided backpack or tote bag, that would fit into the overhead bins of the motorcoach. This day bag acts as your carry-on and cannot weigh more than 15 pounds nor exceed 20 x 15 x 8 inches.
- Although wheeled carry-on luggage is popular for airline travel, it is not suitable for motorcoach travel due to limited space.
- Day bags exceeding these dimensions must go beneath the motorcoach, but space is not guaranteed. If space is unavailable in the luggage bay, you are responsible for the arrangements and expense of transporting your extra bag between locations.
- You may also bring one personal item, such as a camera bag or purse.
- The day bag and personal item are your responsibility to handle at all times and should only be used for items you need to access throughout each day.
Important: Certain destinations may have special luggage restrictions. For more information, please review the Weather & Destination Specific Information in your Guest Travel Booklet or on the Travel Planning Hub at holidayvacations.com.
Though every effort will be made to safeguard your baggage, Holiday Vacations accepts no liability for loss or damage.
Hazardous Materials – Federal law forbids the carriage of hazardous materials aboard aircraft, in your luggage, or on your person. A violation can result in five years imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives, and radioactive materials. Examples: paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radiopharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toiletry articles carried in your luggage and certain smoking materials carried on your person. For the most current information, visit www.faa.gov.
United States Tour Operators Association $1 Million Travelers Assistance Program – Holiday Vacations shares the coverage available under the USTOA $1 Million Travelers Assistance Program with affiliates of Xanterra Leisure Resort Holdings, who, as an Active Member of the USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA $1 Million Travelers Assistance Program, the advance payments of Holiday Vacations customers in the unlikely event of Holiday Vacations bankruptcy, insolvency, or cessation of business. Further, you should understand that the $1 Million posted by Xanterra Leisure Resort Holdings and shared among its affiliates may be sufficient to provide only a partial recovery of the advance payments received by Holiday Vacations. More details of the USTOA Travelers Assistance Program and a list of affiliates may be obtained by writing to USTOA at 345 Seventh Avenue, Suite 1801, New York, New York 10001, or by email at information@ustoa.com or by visiting their website at USTOA.com.
Cancellation Fees
Should you cancel your tour, you will receive a refund minus the corresponding cancellation fee.
Notice received | Cancellation fee |
Prior to final payment date | Full refund |
Final payment date to 46 days prior to departure date | 25% of tour price |
45 days to 31 days prior to departure date | 50% of tour price |
30 days to 3 days prior to departure date | 75% of tour price |
2 days or less prior to departure or after tour departure | 100% of tour price |
Notice received | Cancellation fee |
Prior to final payment date | Full refund |
Final payment date to 66 days prior to departure date | 25% of tour price |
65 days to 46 days prior to departure date | 50% of tour price |
45 days to 8 days prior to departure date | 75% of tour price |
7 days or less prior to departure or after tour departure | 100% of tour price |
Notice received | Cancellation fee |
Prior to final payment date | Full refund |
Final payment date to 96 days prior to departure date | 25% of tour price |
95 days to 66 days prior to departure date | 50% of tour price |
65 days to 36 days prior to departure date | 75% of tour price |
35 days or less prior to departure or after tour departure | 100% of tour price |
Notice received | Cancellation fee |
Prior to final payment date | Full refund |
Final payment date to 81 days prior to departure date | 25% of tour price |
80 days to 66 days prior to departure date | 50% of tour price |
65 days to 51 days prior to departure date | 75% of tour price |
50 days or less prior to departure or after tour departure | 100% of tour price |
Note: If you are sharing a room and your partner cancels their booking, you will be responsible for the single rate.